To uphold this commitment, YAG shall:

1. 1. Treat safety as a core operational value and fundamental operational priority, integrated into all levels of management decision-making and day-to-day operations.
2. 2. Continuously improve and promote the Safety Management System (SMS) and Quality Processes as the principal mechanism for achieving and sustaining operational safety excellence in alignment with evolving industry standards and best practices.
3. 3. Comply fully with all applicable national and international aviation safety laws, regulations, and standards.
4. 4. Provide sufficient human, financial, and infrastructural resources to support and implement safety initiatives, training programs, systems and facilities.
5. 5. Foster a strong and proactive safety culture the organization, demonstrated by:
   1. a. Leadership at all levels making safety a top priority in all decisions and actions.
   2. b. Clearly defined and communicated safety responsibilities for all staff, reinforced through effective training and awareness programs.
   3. c. The establishment and protection of a Just Culture, encouraging open reporting of errors and hazards while distinguishing between acceptable mistakes and willful misconduct.
   4. d. Proper safety-related documentation maintained by the Safety Section from Safety, Aviation Security and Quality Assurance Department.
   5. e. An environment where all employees are empowered and expected to report hazards, incidents, and near misses without fear of retribution.
   6. f. Continuous safety improvement through hazard identification, risk analysis, and implementation of corrective actions.
   7. g. Implementation of incentive and recognition programs to encourage safety reporting and positive safety behaviors.
6. 6. Deliver regular and appropriate safety training and disseminate relevant safety information to ensure all staff are equipped to perform their duties safely.
7. 7. Apply proactive risk management processes to eliminate or mitigate operational risks to acceptable levels
8. 8. Ensure that all third-party services and contractors meet YAG’s and regulatory safety standards, including those set by local and international authorities.

Together, through leadership, accountability, and shared responsibility, we will maintain a safe, secure and efficient airport environment.

Employees engaged in operationally critical functions – those that directly impact or could potentially impact the safety and security of airport operations – are required to be both physically and mentally fit for duty at all times.

Policy Guidelines:

1. 1. All personnel performing operationally critical duties must ensure they are in a state of physical and mental readiness before commencing work. Fitness for duty is essential to maintain safe and secure operations.
2. 2. If an employee is physically or mentally unfit for duty due to illness, fatigue, emotional distress, or any other reason, they are required to immediately report their condition to their direct supervisor or manager.
3. 3. Under no circumstances should an employee continue or attempt to perform duties while unfit or unwell, as doing so may compromise operational safety and security.
4. 4. Supervisors are responsible for assessing the situation and making appropriate arrangements, which may include temporary reassignment, medical evaluation, or time off from duty.

YAG promotes a culture of safety, responsibility, and well-being. All employees are encouraged to prioritize their health and speak openly about any condition that may impair their performance.

To uphold this commitment, YAG will:

1. 1. Develop, promote, and embed a strong security culture throughout all organizational levels, ensuring that security awareness is a core value in all activities.
2. 2. Comply with all applicable national and international aviation security regulations, including standards set by ICAO Annex 17, and where feasible, exceed those requirements to enhance protection and resilience.
3. 3. Conduct thorough pre-employment background checks on all prospective employees to ensure they are trustworthy and pose no security risk before hired into positions within Yangon Airport Group.
4. 4. Ensure all personnel receive adequate and appropriate security training, are competent in performing their security-related duties, and are assigned tasks aligned with their skills, with clearly defined responsibilities and accountabilities.
5. 5. Protect all sensitive data, including passenger information and operational records, from unauthorized access, and expect all staff to safeguard this information at all times; any unauthorized access, viewing or distribution of data within company systems is strictly prohibited.
6. 6. Allocate sufficient resources – human, financial and technical – to effectively implement, maintain, and continuously improve the Security Management.
7. 7. Foster a culture of open communication, where all staffs and contractors understand the importance of sharing relevant security information and promptly reporting any security threats, breaches or suspicious activities.
8. 8. Require senior management to regularly review security trends, analyze data, and issue clear directives and procedures to mitigate risks and enhance overall security posture.
9. 9. Continuously review and improve this Security Policy, ensuring that it remains aligned with evolving threats, technologies and global aviation security best practices.
10. 10. Maintain comprehensive contingency procedures based on robust risk assessments, which includes preparedness for both aircraft-related and non-aircraft-related incidents, as well as support to customer airlines during crises and emergency events.

Our goal is to prevent injury and occupational illness by implementing proactive safety measures and promoting a culture of shared responsibility.

We aim to uphold the highest standards of workplace safety by:

1. 1. Taking every reasonable step to eliminate or control risks, such as providing Personal Protective Equipment (PPEs) and taking all reasonable precautions to protect staff from hazards and to provide a safe and healthy workplace environment.
2. 2. Continuously improving our occupational health and safety performance through regular review of policies, procedures, and practices.
3. 3. Ensures that all staff receive adequate training, instruction, and competent supervision for the tasks they are assigned, in order to promote safety and reduce risk.
4. 4. Managers and supervisors are accountable for the health and safety of employees under their supervision. This includes ensuring that machinery, tools, and processes are safe and that staff comply with approved safe work practices and procedures.
5. 5. All employees have a personal responsibility to safeguard their own health and safety and that of their colleagues by:
   1. A. Following established safety procedures and applicable laws;
   2. B. Participating in safety training and applying safe work practices;
   3. C. Reporting any unsafe conditions, practices, or incidents to their immediate supervisor without delay.

 Everyone at YAG – from senior leadership to frontline workers – plays a role in promoting and maintaining a culture of safety. We encourage open communication, proactive hazard reporting, and collaboration in creating a workplace where safety is a shared value and priority.

1. 1. The primary objective of the safety and security reporting system is not to assign blame, but to identify root causes and contributing factors in order to minimize or prevent accidents, incidents, and unsafe or unsecure acts.
2. 2. Employees who report unintentional errors or acts in good faith will not be subject to disciplinary action. The system is designed to encourage open communication and continuous improvement.
3. 3. All YAG employees have a duty to report any safety, security, or compliance-related irregularities to their immediate supervisor. Reports may be made verbally, via telephone, or by email through established channels.
4. 4. While the system is non-punitive in nature, employees remain accountable for their actions. This policy does not protect deliberate violations, intentional non-compliance, or willful failure to report known safety or security breaches.
5. 5. Violations of this policy, including failure to report, falsifying reports, or engaging in intentional unsafe acts, may result in disciplinary action, up to and including termination of employment.

Policy Statement:

1. 1. Employees must not consume or use any alcoholic beverages or psychoactive substances while on duty or within 12 hours prior to reporting for duty in any capacity involving operationally critical functions.
2. 2. Any employee who reports to work or is found performing duties under the influence of alcohol or psychoactive substances will be immediately removed from duty and placed on administrative suspension pending formal review by the Head of Department and the Management Committee.

Any violation of this policy may result in disciplinary action, up to and including termination of employment.

Recognizing that substance-related issues can be medical or psychological in nature, YAG offers access to a Confidential Employee Assistance Program for employees and their immediate family members seeking support or counseling.

Note: Operationally critical functions are roles that have a direct or indirect impact on operational safety or security. Such roles require heightened alertness and responsibility. Impairment in any form poses serious risks to airport operations, aviation safety, and public trust.

These include, but are not limited to: Load Control, Passenger & Baggage Handling, Aircraft Loading, Aircraft Movement and Marshalling, Cargo Handling or any function involving frontline operational personnel.

To achieve this, YAG will:

1. 1. Comply with all applicable environmental laws, regulations and standards, and strive to exceed them where possible.
2. 2. Establish and maintain effective systems to identify, assess, and manage significant environmental risks and impacts associated with our operations.
3. 3. Integrate environmental considerations into strategic planning and daily operations, ensuring environmental stewardship is embedded in our business practices.
4. 4. Set measurable environmental objectives and targets and regularly review them to drive continual improvement in our environmental performance.
5. 5. Promote sustainable practices and procedures that reduce, and where possible, eliminate adverse environmental impacts.
6. 6. Enhance resource efficiency by minimizing waste, conserving energy and water, and optimizing the use of materials.
7. 7. Engage openly with regulators, local communities, and stakeholders, fostering transparent communication and collaboration on environmental matters.

YAG believes that achieving environmental excellence is a shared responsibility. Through the active engagement of all employees, we are committed to not only meeting these commitments but also exceeding them – contributing to a cleaner, safer, and more sustainable future for the aviation industry and our community.

YAG’s Quality Management System reflects our dedication to excellence, customer satisfaction, and safe, efficient airport operations.

To ensure the effectiveness and continual enhancement of our QMS, YAG shall:

1. 1. Provide adequate and appropriate resources to implement, maintain, and improve an integrated management system across all business areas.
2. 2. Ensure management procedures are consistently applied, supervised, and controlled at all stations and operational sites.
3. 3. Educate and train all personnel to enhance their knowledge, competencies, and commitment to quality standards.
4. 4. Conduct regular performance reviews using key performance indicators (KPIs) assessed by senior management.
5. 5. Analyze operational issues and non-conformities, identifying root causes of malfunctions or undesirable outcomes to prevent recurrence.
6. 6. Establish, monitor, and communicate performance metrics aligned with strategic and operational goals.
7. 7. Conduct internal and external audits regularly across all operational areas to verify compliance and effectiveness.
8. 8. Implement corrective and preventive actions promptly to address identified gaps or non-compliance.
9. 9. Define measurable service standards in contracts with external providers (e.g. security, equipment maintenance, training) to ensure compliance with safety, security and operational requirements.
10. 10. Maintain an effective system for the management of documents, records and operational data to support accuracy, traceability and regulatory compliance.
11. 11. Implement structured change management processes to address internal and external organizational changes effectively.

Monitor compliance with all applicable regulations, company policies, customer airlines requirements, and international standards, including ISAGO.